Immigrant Family Resource Program

The Immigrant Family Resource Program (IFRP) is a state sponsored program designed to ensure that low-income immigrant families and other limited-English speaking persons are able to thrive by reducing barriers when seeking public benefits they are eligible for (nutritional, medical, housing, psychological, childcare, employment), as well as the cash support they need for proper health, well-being, and economic self-sufficiency.

Provide referrals and assistance with accessing other safety net programs for persons not eligible for IDHS-administered benefits
Case counseling services through one-on-one meetings with immigrants and/or immigrant families to determine their needs
Assist clients in applying for/accessing appropriate programs
Mediate with IDHS as needed to ensure receipt and maintenance of IDHS-administered benefits
Applications for healthcare, food, and cash assistance benefits
- -Medicaid
- -SNAP
- -TANF
- -WIC
Application for child support and child custody
Application for SSI
Application and renewal for unemployment benefits
Written and verbal translations and interpretations
Renewal for Medicaid and SNAP
Resume and job application assistance

Is it free? Yes, all of the services are free.
Can I walk in without an appointment? Yes, although wait times can vary.
What if I do not have a valid ID or address? Please come and we can assist you in getting appropriate identification.
What are your hours? 9am-5pm, although later appointments can be made when you call in advance.
Where are you located? We are located at 309 N. Eastern Ave. Joliet, IL 60432. Please note that our main entrance is through the Eastern Ave. parking lot and we are on the second floor of the building.

We serve people from throughout Will County, IL and the surrounding area. To make an appointment, please call 815-727-3683 ext. 5010

Please leave your name, number, and a brief message.